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Submit, track and manage your reimbursement claims easily from anywhere in the world.
Before you start your claim submission process, it is helpful to have all of the correct documents and information: You must keep a copy of all originals of claims submitted on line for at least 12 months as from time to time we may request these from you.
Submitting a claim is easy, fast and secure. Just follow the instructions on the form to guide you in every step. You can submit a new claim or multiple claims directly to AXA by uploading all of your claims documents. Bank transfer claims are axa-gufl within five working days. If you prefer cheque reimbursement, please allow 15 working days to receive the cheque. Once you submit your claim, you will receive a claims reference number via SMS and Email. If for any reason, AXA requires further information to process your claim, you will be notified in the way you choose.
You can then resubmit the information on line ensuring the claim is processed as quickly as possible. If for any reason AXA requires reimbursmeent information to process your claim, simply enter your claim reference number and reupload the information to ensure the claim is processed as quickly as possible.
You can come back at any time to follow the status of your claim! You must obtain a police report as this is required by law to process your claim. This is also required by the workshop to carry out the repairs on your vehicle. You no longer need to come to the AXA office to report a claim. We reimbhrsement record details of the incident and advise you diletype the next steps.
If you have comprehensive cover, we filettpe repair your vehicle in accordance with the terms of your policy. Your No-claims Discount will not reimgursement affected by this claim. Where the at fault third party is not known, your No-claims Discount may be affected because we cannot recover the cost of your claim.
Otherwise AXA will select one of its own authorized repairers. reibmursement
We only use garages that adhere to our strict quality controls. Garages must have experienced qualified personnel and access to sophisticated repair equipment. For this reason we are able to offer a month guarantee on repairs carried out at non-agency garages.
Automobile Insurance – FAQ
The Policy excess is applicable to any non-recoverable claim. This is specified in your policy schedule.
Examples of multiple claims include scratches and dents to the vehicle which cannot clearly be attributed to one single event. In the event that you have an accident whilst you are travelling outside UAE and wish to open your claim and have the vehicle repaired in that country, you may do so by contacting our Claims Department in the country you are in: At your option we will indemnify you by replacement reinstatement repair or payment where we are able to replace the property payment will be limited to the cost of replacement by our preferred supplier.
The sum s insured will not be reduced by the amount of any claim payment unless stated otherwise in any cover. In respect of valuables.
Only one Excess may apply in the event of a claim under more than one item arising out of the same occurrence at the same time. Proof of value will be required when making a claim for an item valued in excess of the Single Article Limit.
We recommended that you retain copies of receipts, valuations, photographs, instructions booklets and guarantee cards to assist in the event of a claim. At our option we will indemnify you by payment reinstatement replacement or repair. However we will not pay any reduction in the market value of the Home resulting from reinstatement. You must notify us in respect of the Medical Claim for Section A,B,C,D,E,F,G,H,I,J, and K — immediately after occurrence of any event the consequence of which could result in a claim, you or any other person acting on your behalf should contact as soon as possible the Alarm Centre in order to receive our prior approval and indication on the procedure to follow.
Please refer to terms and condition for complete details and other additional local numbers for claims.
Axa Dental Claim Form
Theft claims you must provide written proof from the police that the incident has been reported. Submitting your claim s Submitting a claim is easy, fast and secure. What to do in case of an accident? What documents do I require to report a claim?
AXA Insurance UAE I Submit a Claim
Original police report; Copy of the registration card of the vehicle; Copy of the driving license of the driver at the time of the accident. How to report a claim? Which garages will you use to repair my vehicle? Why am I charged with multiple excess?
What to do in case of an accident outside UAE? Wear and tear In setting claims for total loss or damage beyond economic repair there will be no deduction for wear tear and depreciation except for: Any claim in respect of clothing household linen and pedal cycles. Any claim resulting from accidental damage to radio receivers television sets and games recording and audio equipment computers and carpets all more than 5 years old.
In respect of property not belonging to you or your domestic helper a deduction for wear tear and depreciation will be made unless you or they are legally responsible for the cost of replacement as new under the terms of an reimgursement. Matching items We will not pay for the cost of replacing any undamaged items forming part of a matching set or articles or suite teimbursement furniture. Where carpeting is damaged beyond repair only the damaged carpet will be replaced and not undamaged carpet in adjoining rooms.
If any claim arises for loss of or damage to an article constituting one of an insured pair no regard shall be had to any special value as such and the amount payable under this Policy shall be calculated as though the article had been reimburssment insured at pro-rata of the value of the pair or set.
Any article exceeding single article limit Proof of value will be required when making a claim for an item valued in excess of the Single Article Limit. Only one excess will apply in the event of a claim under more than one item arising out of the same occurrence at filethpe same time.
Travel Insurance How to declare your claim You must notify us in respect of the Medical Claim for Section A,B,C,D,E,F,G,H,I,J, and K — immediately after occurrence of any event the consequence of which could result in a claim, you or any other person acting on your behalf should contact as soon as possible the Alarm Centre in order to receive our prior approval and indication on the procedure to follow.
Your family name and first name The name of the insurance company AXA Gulf Insurance as well as the insurance policy number and period of insurance The date of entry in the visited country The Name, address and telephone number of the Medical Centre to which the Insured Person has been admitted The name and address axa-gulv the Medical Practitioner in charge of the Insured Person A Brief description of the problems encountered.